“Our research yielded many discoveries, but the most powerful was this: Talented employees need great managers.” - Gallup
Over 1 million people took part in this ground-breaking Gallup research. Managers are the catalyst for engagement and performance in an organisation. People don’t leave organisations - they leave their boss!
In this post I’ll focus on the first key activity. To make it easy to understand I’ll present the “conventional wisdom” approach and then the distinction that great managers make. Then I’ll provide some tips/tools for how to enhance your approach. If you’re not a manager but being managed then what I reveal here will give you a yardstick for judging your managers.
“Often, organisations approach selecting frontline supervisors, team leads or first-time managers with less strategy than rolling dice in Las...
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