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In this episode, I chat with Author and Crisis Expert, Caroline Sapriel. 

The Covid pandemic has given us all a first-hand experience of a crisis unfolding before our very eyes. It's no longer something happening "over there", but in our own daily lives. In times of crisis, we turn to our leaders to steer us through. 

But, what if they let us down? 

In this informative discussion, Caroline explains how leaders can prepare for crisis events and what qualities they need to have to be able to navigate through them when they do occur. She highlights that a crisis is not just a bad week at the office, that the term "crisis management" is something of a misnomer, and that there's a difference between a crisis and a reputation meltdown. 

Using references to pears, accordions, sailing boats and more Caroline explains how to approach a crisis situation, how to organise your people to deal with it and what hard and soft skills leaders (and indeed anyone...

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In this episode, I chat with author and communications expert Sheila Parry about her new book:

Take Pride - How to Build Organisational Success Through People

While the concept of being proud of our work is something that many people can identify with, PRIDE is actually a mnemonic for a framework that Sheila developed over many years of working with organisations, running her own successful Internal Communications agency (The Blue Ballroom) and carrying out independent research.

Do they know who you are?

This is a core sentiment running through our conversation and Sheila expands upon it from different perspectives. She provides insights, examples and tips that both leaders and followers can use to better understand and improve their experiences at work.

In particular, leaders can learn more about the impact they have on the experiences of their people and why communicating effectively is not an event but a continuous journey. For employees in general Sheila provides...